Exchange Policy

1. Please check your order information before you click the final step to buy FFXIV Gil or FFXIV Power Leveling, for example, server, the block of Final Fantasy XIV Gil and the personal information used to contact you, etc. The correct information will speed up the delivery and avoid unnecessary trouble during purchasing process.

2. If you have made a mistake, don’t worry and we still can work it out. Contact us through Live Chat is the fastest way, if you are not in front of the computer, you may give us a phone call. We will try our best to fix your problem and make the deal done within the shortest time.

Return Policy

All Final Fantasy XIV players must know that FFXIV Gils is an entirely online virtual currency, so it doesn't share the awkward situation like those in the real life. All sales on FFXIVGilsCheap.com are incapable being reversed, which means, we do not accept return merchandise. None in the physical world is able to receive fake and forged products from the virtual world; therefore, your purchase is final.

Friendly Notice

Our customer support team is online 24 hours a day, 7 days a week. At any time you have troubles about buying FFXIV Items from our website, feel free to contact us!